Berlin airport transfer — frequently asked questions
Quick answers about booking a private transfer from BER Brandenburg Airport to Berlin and back.
How much does a transfer between BER and Berlin cost?
A fixed 85 € in a standard sedan to almost anywhere in the city, or 95 € in a van for up to seven people. Addresses beyond the city zone are priced by distance, and the exact figure appears before you book.
How far in advance should I book?
At least 12 hours before pickup.
Is the price fixed?
Yes — the price shown at booking is the price you pay; no surge, no hidden fees.
What if my flight is delayed?
Add your flight number and the driver tracks the arrival time, then waits at no extra charge.
Where does the driver meet me?
In the arrivals hall, with a name sign, once you have collected your luggage.
How many passengers and suitcases fit?
Standard takes four passengers and two suitcases. The Proace van seats seven with four suitcases, the Vito van seven with seven, the Van 8 eight with eight. Business and First Class take three passengers and two suitcases, the V-Class six and seven.
Will I share the car with other passengers?
No. Every booking is a private vehicle with a professional driver.
Which currency am I charged in?
Always euros. Other currencies are shown for reference only, converted at European Central Bank rates.
How do I get my voucher?
After payment you receive a voucher by email and can download it from your booking page.
Where exactly does the driver wait at BER?
In the arrivals hall of your terminal, after you have collected your luggage and walked through customs, holding a sign with your name. We read the terminal from your flight number, so you do not have to tell us which one it is.
Is the price per car or per passenger?
Per car. Four people travelling together from BER to Mitte pay 85 € between them, not 85 € each. That is where a transfer overtakes public transport for a family: three ABC tickets already cost more than the difference.
How much luggage actually fits?
The standard saloon takes 2 large suitcases, the Toyota Proace 4 and the Mercedes-Benz Vito 7. Among the chauffeur classes the E-Class and the S-Class take 2, the V-Class 7. Enter the number of bags when you book and only the cars that can genuinely close the boot on them are offered — which is why the two vans cost the same but are listed separately.
Do you have child seats?
Yes, and they cost nothing. Say how many children and what ages when you book: an infant carrier, a toddler seat and a booster are different pieces of equipment, and the driver brings the right ones fitted before you land.
Do you drive at night?
Round the clock, every day of the year, and the fare is the same as at midday. There is no night, weekend or holiday surcharge — an arrival at 04:00 on the first of January costs what the same ride costs on a Tuesday afternoon.
Does the price go up if we are stuck in traffic?
No. The amount you agree when booking is the amount you pay, whatever the A113 does that morning. That is the practical difference from a metered ride, where a jam costs the passenger money and the driver nothing.
Is this a taxi?
No, and the distinction is legal rather than cosmetic. We operate as Mietwagen mit Fahrer under section 49 of the German Passenger Transport Act: every journey is ordered in advance, priced in advance and driven by a named driver. A taxi may be hailed in the street or taken from a rank and runs on a meter at fares the city sets. We cannot do the first and do not use the second.
Can I bring skis, a bicycle or a pram?
Yes, but tell us when you book. Bulky items are less about the surcharge than about which car we send: a bicycle needs the Vito, and a pram plus four suitcases will not go into a saloon. Anything extra to pay appears in the quote before you enter your card details.
Can you carry a wheelchair?
Mark it in the booking form and we send a car that takes one. If the chair calls for a particular vehicle, the surcharge is shown in the price before you pay rather than on the day.
Can I travel with a dog or a cat?
Yes, and there is no charge for it. Tell us when you book: a large dog wants a van rather than a saloon, and a cat in a carrier rides on the seat beside you. The driver simply needs to know what is coming, so that nothing has to be sorted out at the kerb.
How can I pay?
By card, online, at the moment you book. We do not take cash in the car — the fare is settled before the ride, which is exactly what allows us to fix it in advance instead of running a meter. The receipt shows German VAT and works as a business expense.
Can I cancel a booking?
Free of charge up to 24 hours before the pickup. For a later cancellation, or a no-show, our terms apply.
My flight has been changed to another time or another day. What now?
Send us the new flight number and we move the pickup to the new landing time. The fare does not change — it is fixed for the route, not for the hour of the day. A delay of the same flight needs no message at all: we follow the number, and the driver is there when you actually land.
What if the driver is not there when I come out?
Call the number on our contact page straight away rather than waiting or taking another car. The driver may be one hall further along at a large terminal, and we can put you in touch within a minute or two. Your booking also carries the driver's name and the car, so you know who you are looking for.
Who actually drives — you or a partner company?
Both, depending on the car and the day. Part of the fleet is ours and the rest belongs to partner operators we work with regularly; we engage only operators licensed for hire cars with a driver under section 49 PBefG. Your contract is with us, the price is ours, and a complaint goes to us rather than to the driver. If you would like to know in advance who is assigned to your ride, ask and we will tell you.